Opinions & Advice
Testing, testing…
I have previously written about the importance of Technical Services and the role they play in supporting customers, users, and the business. But there is…
Continue reading
What you can expect from a technical services department
Most manufacturers have a technical services department, but what exactly do they offer the customer? Technical services provide support in many different forms and,…
Continue reading
Time to get on top of flooring terms and technical details
In the flooring industry, we come across various words that have specific meanings in our field. These include terms like airing time, drying or curing…
Continue reading
Tackling the Main Contractors
A couple of years ago, I attended a CFA subcommittee along with technical managers from other manufacturers of floor coverings, screed boards, acoustic systems and…
Continue reading
Credit where it’s due
Over the course of the last few months we have all found ourselves in a bewildering world of uncertainty. The coronavirus pandemic has certainly opened…
Continue reading